14-DAY RETURN REQUESTS
You may request a return for eligible items within 14 days after delivery. For a standard change-of-mind return, equipment should be unused, uninstalled, and in original packaging with all included accessories and documentation.
FREE ELIGIBLE RETURNS
We provide free standard returns for eligible products after return authorization. Special-order, custom, installed or heavy freight equipment can require separate handling; ask about exclusions before ordering.
DAMAGED OR INCORRECT ITEMS
Please notify us promptly with your order information and clear photographs if an item arrives damaged, defective or incorrect. We will work with you on the appropriate resolution.
REFUND PROCESSING
Approved refunds are initiated to the original payment method within 10 business days following inspection of the returned item. Your payment provider may take additional time to post the credit.
START A RETURN
Contact support@LiftDealsDirect.com or +1 (480) 350-3334 and include your order number. Do not ship items without return authorization.